In this paper Theo van Kaathoven highlights 10 Best Practices on documenting your processes.
SAP Solution Manager is a tool to be used on the IT side of a company as part of Application Lifecycle Management. In several ways, the maintenance of your IT applications can be supported using that tool.
An important part of SAP Solution Manager is the Business Process Structure which is used amongst others as a backbone for documentation.
In this paper Theo van Kaathoven highlights 10 Best Practices on documenting your processes.