Maximize your OrbusInfinity Investment
Professional Services
Get up and running quickly, realise ROI fast, and drive long-term value with our expert deployment and enablement services.
Support by numbers
Empower your Team
Optimize your Orbusinfinity investment with professional services
We provide a full range of professional services to simplify your evaluation, implementation and ongoing use of OrbusInfinity.
Whether you are just starting your transformation journey or looking to replace legacy systems, we deliver premium services and support in all four major global regions.
Consultancy
OrbusInfinity Consultancy
Orbus consultants deliver projects around the world and across many industries. We offer a range of services tailored to your needs. That can be helping to kick-start a business transformation or ensuring you have the best reporting and visualization outputs.
Training
OrbusInfinity Training
Our training experience stretches across many industry standards and use-cases, and we bring unique experience in how to apply these practically with the learning path of your choice.
Technical Support
OrbusInfinity Technical Support
Providing high quality Professional Services Customer Support is essential which is why we pride ourselves on our Customer Support Satisfaction rating.
Our support structure, Support Services Statement (SSS) and End User License Agreement (EULA) ensure we can quickly respond and resolve any issues. Our satellite offices around the world give us expertise ‘on the ground’ to provide local tailored support.
24/7 support and resources
Always there to make your life easier.
Your CSM is not just about setting objectives and providing guidance, they have deep product knowledge to be able to coach and nurture your success.
Training material is integrated into OrbusInfinity.
Orbus Academy is self-serve, so you can go at your own pace and includes a valuable range of documentation, third-party reports, best practices and insights.
We provide global technical support for all users and membership to the iServer365 global community. Support is offered 24/7 and in multiple languages - no inquiry is too big or too small.
- Enhanced support with increased SLAs and response time for critical issues is also available
- Expert Professional Service teams are also on the ground if you need specialists for local help.
As an Orbus Customer, you become part of the Orbus Community. This is a peer-to-peer support site.
Whatever your industry, domain or product configuration you will find someone who has been there before and can provide valuable insight and help.
Customer success stories
How IMB Bank enhanced efficiency and sustainability goals
How OrbusInfinity has helped PEAB to establish a common architecture practice