This article was originally published on Pharma IQ.
By Rupert Colbourne, Chief Technology Officer at Orbus Software
In today's rapidly changing healthcare landscape, organisations face a multitude of challenges. From workforce shortages to escalating costs and regulatory pressures, the industry is in dire need of innovative solutions – and they’re beginning to come to the fore. Technology is reshaping healthcare delivery through telemedicine, automated processes, and digital supply chain management.
However, the road to technological adoption is far from smooth. Many healthcare providers find themselves grappling with a complex web of systems, both old and new. This often hinders the sector's ability to fully embrace digital transformation and reap its benefits.
The solution? An approach that breaks down system silos and provides real-time operational insights. Enterprise Architecture (EA) facilitates such an approach.
EA offers a comprehensive framework that maps out an organisation's technology, systems, and processes. It's gaining traction in the healthcare and pharmaceutical sectors, with many organisations implementing EA software platforms to gain a comprehensive view of their entire asset ecosystem.
Crucially, EA has become more accessible and flexible in recent years, thanks to the breakout of scalable SaaS platforms. They allow healthcare and pharma leaders to visualize their current operations and pinpoint inefficiencies or bottlenecks. Their high-impact potential use cases in the healthcare industry are vast, from streamlined workflows to simplified compliance and improved patient outcomes to better medical research, all through data-driven insights.
Tackling technical debt
Many healthcare providers are burdened by technical debt - the cost of fixing issues with outdated IT assets that only stack up as these assets age. Legacy systems, while functional, can become a maintenance nightmare and hinder the adoption of new technologies.
The disconnect between aging systems and modern applications often results in under-utilised data and an increased likelihood of IT failures. However, EA solutions bridge this gap, offering a unified view of all technological assets within an organisation. This guides efforts to address tech debt in a way that factors in wider organisational factors including skills. Naturally, EA also aids the planning of technology rollout so that exercise doesn’t inadvertently result in the creation of new tech debt.
Mastering data complexity
Healthcare organisations often struggle with fragmented data from various sources. EA platforms offer a solution by integrating data from disparate systems into a unified view. This holistic perspective forms the foundation for more effective strategic planning, especially when it comes to managing the IT estate.
Enhancing patient experiences
Today, patient satisfaction is closely tied to their digital interactions with healthcare providers. EA platforms can be used to monitor patient-facing applications and services in real-time, allowing IT teams to quickly identify and address any issues. Moreover, these platforms enable organisations to simulate and test digital changes before implementation, reducing the risk of change leading to unintended negative patient experiences.
EA: Driving medical breakthroughs
As the healthcare industry navigates complex challenges, effective technology management is crucial for optimising decision-making and improving outcomes. Implementing a robust EA framework enables dynamic strategic planning that aligns digital transformation efforts with overarching organisational goals, accelerating overall time to seize the benefits of new technology.
By embracing EA, healthcare organisations can chart a course towards greater resilience, enhanced patient care, and improved operational efficiency. When personalised care is paramount, EA provides the flexibility and insight needed to adapt and thrive in the ever-evolving healthcare landscape.
Find the article on Pharma IQ