Fresh Industry Trends, Insights, 
Thoughts and Discussions

Customer Journey Maps in the Enterprise Architecture Space

The Critical Nature of Naming Conventions in a Shared Model

What’s Holding Back Your Process Improvement Efforts?

Five Interesting Uses for Modeling - 3 - Fault Fixing

Process Governance - The Secret Sauce Behind Successful BPM

Creating Organizational Charts in Visio

Addressing Competitive Advantage With Sustainability

What is an Architectural Context Diagram?

Building and Sustaining Momentum for Process Change