Customer success
Ecobank
"OrbusInfinity will continue to provide comprehensive tools for mapping our business processes and capabilities, ensuring that our IT investments directly support business objectives."
Enterprise Architect
Stephen Brako Oti
Key results with OrbusInfinity
- Stronger stakeholder engagement
- Smarter decision-making
- Greater transparency
- Optimized application management
- Improved collaboration
AT A GLANCE
Industry
Financial Services
Region
EMEA
Use Case
IT Portfolio Management, Application Rationalization, Business Capability Management
The Challenge
Ecobank Transnational Incorporated is a leading force in African banking, with an expansive footprint across 33 African countries and international offices in Paris, London, Dubai, and Beijing. Since its founding in 1985, Ecobank has grown into a financial powerhouse, with its nearly 15,000 employees serving over 32 million customers through 669 branches and 2,427 ATMs. With total assets valued at $29 billion and customer deposits reaching $20.8 billion as of 2022, Ecobank continues to drive financial inclusion and economic growth across the continent.
Despite its growth and success, Ecobank struggled with inefficiencies in managing enterprise architecture (EA) and application data, leading to collaboration gaps and decision-making delays.
- Difficulties in creating and managing architecture diagrams (TOGAF, ArchiMate)
- Version control and storage challenges for architecture artifacts
- Limited visibility for teams including EA, Service Management and the Project Management Office
- Siloed application data, making governance and rationalization complex
- Manual processes slowing approvals, compliance, and strategic decision-making
The Solution
Ecobank implemented OrbusInfinity in 2021 to centralize EA management, streamline collaboration, and improve data visibility.
- Repository models and SharePoint integration for better artifact management
- Office 365 integration for seamless collaboration across IT and business teams
- Custom capability maps to identify strengths and eliminate redundant applications
- BIAN framework adoption, transitioning from Excel-based capability mapping
- Proactive support and training from Orbus Software for smooth implementation
The Result
OrbusInfinity has transformed Ecobank’s approach to EA, making data-driven decision-making easier and improving efficiency.
- Visual clarity: Heatmaps and dashboards simplify complex architecture insights.
- Better decision-making: Capability maps highlight risks and opportunities.
- Greater transparency: A centralized repository ensures up-to-date access.
- Optimized application management: Rationalization efforts reduce redundancy.
- Enhanced collaboration: SharePoint integration improves workflow and efficiency.